About New Marco Polo
New Marco Polo Inc, is a wholesale distributor of western and farmhouse décor, western gift items, Texas souvenirs, novelty items, and more. Established in 2001, we have been expanding our product lines to provide for a more comprehensive wholesale store for souvenir and gift shops, trade show vendors, brick and mortar stores, and boutiques.
Here at New Marco Polo we are dedicated to providing a wide variety of quality products at a low, resalable price while offering an outstanding customer experience.
Though our website is wholesale only, our store front in the heart of Houston’s wholesale center Harwin drive is open to the public. You can find us at 7501 Harwin Dr STE104d Houston, TX 77036, located in the back of the Fashion Plaza shopping center.
Hope to see y’all soon!
FAQs:
Is New Marco Polo wholesale only?
Newmarcopolo.com, the website, is wholesale only. The store located at 7501 Harwin Dr. STE 104D, Houston, TX 77036 is open to wholesale and retail customers
What do I need to open a wholesale account?
To open an account with us, either online or in-store, we require a valid, active tax ID number from a resale certificate (Texas Sales & Use Tax Permit). For out-of-state(outside of Texas) resale certificates, we require a copy or picture provided to us either via email or hard copy.
Can I make an order for pickup?
Yes. If you prefer to pick the order up at our store location just let us know in the additional comments section on the order finalization page and we can have your on hold for pick up at our store location.
What do I do if an Item I was shipped is damaged?
To file a damaged item claim please call us within 7 days after the purchase. We may require the item SKU, picture of item, picture of packaging, and invoice to receive refund or replacement. Individual case procedures may vary.
How do I order the air fresheners?
To order our Texas-made, boutique air fresheners you can call us at 713-789-8896 or email us at sales@newmarcopolo.com. We can provide a list of the current scents available via email or fax.
*Air Fresheners are not available for order through our website.*
How do I know how much shipping will cost?
New Marco polo must determine the cost of shipping depending on multiple factors (size of the items ordered, weight of combined order, whether the shipment qualifies for pallet shipping, commercial/residential, etc.). Because of so many different factors affecting the shipping cost, we cannot provide an accurate estimate prior to checkout. For all ship out orders, New Marco Polo will package the items and provide you with an exact shipping price for your combined order over the phone. Once informed of the shipping cost you can decide whether or not you would like the order shipped.
To ensure a safe and secure transaction we do not have any way of entering card information on our website. This method allows us to remove any chance of hacking or stolen information through our online systems. To make a payment for an order placed on our website, we will contact you, or you can contact us, over the phone to discuss payment information. Any Information given to us over the phone can be stored or deleted from our systems upon request. We accept any Visa or Mastercard.